At MaxCare, we stand behind our merchandise 100%.

When returning items:

1. All returned items must be in the original packaging.

2. Any items returned for reasons other than defects must be unused and in the original packaging .

3. We will not give a credit or refund for used merchandise .

4. If you have received a defective item from us, return the item and a copy of your invoice. Please inform us which you prefer: a replacement item or a refund for the defective merchandise .

For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise .

If you have questions about a return, please call us at 417-832-1524 or e-mail maxcare@flooringam.com .